Denver International Airport
DIA Wheelchair Transportation
Accessible, dignified medical transport to and from Denver International Airport. Our purpose-built MV-1 vans handle wheelchair, stretcher, and ambulatory passengers — with drivers who know every accessible entrance, loading zone, and terminal procedure at DIA.
24/7 dispatch · Serving Colorado & Cheyenne, WY
Why It Matters
DIA Is Not a Standard Airport Pickup
Denver International Airport is one of the largest airports in the world — 53 square miles, three concourses, and a terminal designed for able-bodied travelers. For wheelchair users, stretcher patients, and medically fragile passengers, navigating DIA requires a driver who knows the accessible routes, the right drop-off zones, and how to coordinate with airline special assistance teams.
Standard rideshare drivers and taxi services are not trained for medical passengers. Our drivers are trained in passenger assistance, safe wheelchair securement, and the specific accessible procedures at DIA's Jeppesen Terminal and all three concourses.
- We know the accessible drop-off zones on Level 5 (departures) and Level 4 (arrivals)
- We coordinate with airline special assistance teams for wheelchair check-in
- We track your flight and adjust pickup time for delays — no extra charge
- We wait at the terminal if you need extra time at check-in
- We handle power wheelchairs, manual chairs, and stretchers
- We serve all cities within 150 miles of DIA — including Cheyenne, WY and Colorado Springs
Book Your DIA Ride
We recommend booking at least 48 hours in advance. For early morning flights or stretcher transport, 72 hours is preferred.
720-210-0058Book Online FormWhat to Have Ready When You Call
- Flight number and departure/arrival time
- Airline and terminal (if known)
- Your pickup address and city
- Wheelchair type (manual, power, tilt-in-space)
- Number of passengers and any attendants
- Any special medical equipment or oxygen
The Process
How DIA Wheelchair Transport Works
From your front door to the terminal — and back again. Here's exactly what to expect.
Book Your Ride
Call 720-210-0058 or use our online form. Provide your flight details, terminal, and mobility equipment information. We recommend 48 hours advance notice.
Confirmation & Reminders
We confirm your booking and send reminders. For departures, we calculate your pickup time based on your flight, terminal, and origin address.
Door-to-Terminal Pickup
Our driver arrives at your door with the MV-1 ramp deployed. We load your wheelchair and secure it with our 4-point tie-down system.
Accessible Terminal Drop-Off
We drop you at the accessible entrance closest to your airline's check-in counter. We can wait while you check in if needed.
Return Trip Coordination
For return trips, we track your flight and adjust pickup time for delays. We meet you at the accessible ground transportation area on Level 4.
Terminal Knowledge
DIA Accessible Pickup & Drop-Off Guide
Our drivers know every accessible entrance, loading zone, and terminal procedure at Denver International Airport.
Jeppesen Terminal — Level 5 (Departures)
Accessible drop-off at the north and south ends of the departures level. We coordinate with your airline's special assistance team for wheelchair check-in.
Jeppesen Terminal — Level 4 (Arrivals)
Accessible pickup at the ground transportation area. We meet you at the accessible transportation lane after baggage claim.
Concourse A
Accessible via the underground train from the main terminal. DIA's accessibility team provides wheelchair assistance between the train and gates.
Concourse B
Accessible via the underground train. DIA's accessibility team provides wheelchair assistance between the train and gates.
Concourse C
Accessible via the underground train. DIA's accessibility team provides wheelchair assistance between the train and gates.
DIA Medical Assistance Center
Located in the main terminal. We coordinate with DIA's medical staff for patients requiring additional assistance.
Important Notes
What to Know Before Your DIA Trip
Book at least 48 hours in advance for standard DIA trips; 72 hours for early morning flights (before 7 AM) or stretcher transport.
We track your flight in real time. If your flight is delayed on return, we adjust your pickup time automatically — no extra charge.
For departures, we calculate your pickup time based on your flight time, terminal, and origin address. We build in extra time for accessible check-in procedures.
Power wheelchair users: let us know your chair's make, model, and weight when booking. Our MV-1 tie-down system accommodates most power chairs up to 800 lbs.
If you travel with medical oxygen or other equipment, let us know when booking so we can confirm compatibility.
DIA has strict loading zone time limits. We coordinate with the terminal's accessible transportation team to ensure smooth pickup.
For international arrivals, customs and immigration can add significant time. We track your flight and wait — there is no extra charge for reasonable delays.
Where We Pick Up
DIA Wheelchair Transport Service Area
We provide accessible DIA transport from anywhere in our three-state service area. Approximate drive times to DIA:
Common Questions
DIA Wheelchair Transportation FAQ
Where does DENa Medical Transportation pick up at DIA?
We pick up and drop off at the accessible transportation lanes on Level 5 of the Jeppesen Terminal (departures level) and at the accessible ground transportation area on Level 4 (arrivals). For medical patients, we coordinate directly with DIA's accessibility services team when needed.
How far in advance should I book wheelchair transport to DIA?
We recommend booking at least 48 hours in advance for standard DIA trips. For early morning flights (before 7 AM) or stretcher transport, 72 hours is preferred. Same-day DIA transport is available based on availability — call us at 720-210-0058.
Do you track flights for return trips from DIA?
Yes. We track your flight in real time for return trips. If your flight is delayed, we automatically adjust your pickup time. There is no extra charge for reasonable flight delays. For international arrivals, we account for customs and immigration time.
Can you transport stretcher patients to DIA?
Yes. We provide stretcher transport to DIA for patients who cannot sit upright. This service requires advance coordination with the airline's special assistance team. We recommend booking at least 72 hours in advance for stretcher transport to DIA.
Do you serve DIA from cities outside Denver?
Yes. We provide DIA wheelchair transport from anywhere in our three-state service area, including Aurora, Lakewood, Westminster, Thornton, Englewood, Littleton, Centennial, Highlands Ranch, Parker, Castle Rock, Colorado Springs, and Cheyenne, WY.
What if my power wheelchair is very large or heavy?
Our MV-1 vans accommodate most power wheelchairs up to 800 lbs with a width up to 30 inches. Please provide your chair's make, model, and dimensions when booking so we can confirm compatibility. We will never leave you stranded — if there is a compatibility issue, we will work with you to find a solution.
Is your DIA service available 24 hours a day?
Yes. Our dispatch is available 24/7. We serve early morning departures, late-night arrivals, and everything in between. For flights before 5 AM, we recommend booking at least 72 hours in advance.
What Families Say
Trusted for DIA Medical Transport
"My father uses a power wheelchair and we were terrified about getting him to DIA. The driver knew exactly where to go and handled everything. We made our flight with time to spare."
Patricia H.
Denver family caregiver
"We flew my mother in from out of state for cancer treatment at UCHealth. DENa Medical Transportation picked her up at the airport and got her to the hospital safely. Incredible service."
James W.
Aurora patient family
"I travel frequently for dialysis consultations and always use D.I.A. for my DIA trips. They track my flights and are always there when I land. I trust them completely."
Margaret S.
Recurring DIA patient
Ready to Book Your DIA Wheelchair Transport?
Don't leave your airport transport to chance. Our dispatch team is available 24/7 to book your DIA ride and answer any questions about accessible terminal procedures.